Privacy policy

VaporBarUS respects your privacy. This policy explains what we collect, why, how we protect it, and the rights you have over it. It applies to everyone who uses vaporbarus.com.

What we collect

Information you give us

  • Name, email, billing and shipping address
  • Phone number (for delivery updates and SMS marketing if you opt in)
  • Payment details, processed securely by Shopify Payments — we never see or store full card numbers
  • Date of birth or government-issued ID, used only to verify you are 21 or older
  • Account credentials, if you create an account

Information collected automatically

  • IP address, browser, and device type
  • Pages visited, time on site, referring URL
  • Cookies and similar tracking technologies (see "Cookies" below)

How we use it

  • Process and fulfill your orders
  • Verify you are 21+ at checkout
  • Send order confirmations, shipping updates, and customer support replies
  • Send marketing emails and SMS — only if you opt in
  • Detect and prevent fraud
  • Meet our obligations under FDA, state, and tax law

Who we share it with

We share information only with the partners that make your order possible:

  • Shopify, our eCommerce platform
  • Shopify Payments, our payment processor
  • Shipping carriers (FedEx, UPS, USPS) for delivery
  • Legal authorities when required by law

We do not sell your personal information. Ever.

Your rights

California (CCPA): You have the right to know what we collect, request a copy, request deletion, opt out of sale (we don't sell), and not be discriminated against for exercising any of these rights. Submit a request via our Do Not Sell or Share My Personal Information page or by emailing support@vaporbarus.com.

European Union (GDPR): You have the right to access, correct, delete, port, or restrict the use of your data, and to withdraw consent at any time.

To exercise any right, email support@vaporbarus.com. We respond within 24 hours.

How long we keep it

We retain personal information only as long as necessary to fulfill orders, comply with legal obligations (typically seven years for tax records), resolve disputes, and enforce our agreements.

How we secure it

vaporbarus.com runs on SSL encryption end to end. Payments flow through Shopify Payments, a PCI-DSS Level 1 certified processor. We use Shopify's built-in fraud-analysis tools on every order. No system is bulletproof, but we treat your data the way we'd want ours treated.

Children

VaporBarUS is strictly for adults 21 and over. We do not knowingly collect any information from anyone under 21. If you believe we have, email us and we'll delete it immediately.

Cookies

We use cookies — small files stored on your device — to make the site work, keep you logged in, remember your cart, and understand how the site is used.

Essential cookies (always on)

  • Cart: remembers what you've added
  • Session: keeps you logged in
  • Security: fraud and CSRF protection
  • Age verification: remembers you've confirmed 21+

Analytics cookies

  • Shopify Analytics: traffic, sales, and conversion data we use to operate and improve the store

How to control cookies

You can manage or delete cookies in your browser settings:

  • Chrome: Settings → Privacy and security → Cookies
  • Safari: Preferences → Privacy
  • Firefox: Settings → Privacy & Security
  • Edge: Settings → Privacy, search, and services

Disabling essential cookies will prevent the site from functioning correctly.

Changes

If this policy changes, the "Last updated" date above will reflect it. Continued use of the site after a change means you accept the updated policy.

Contact

Email: support@vaporbarus.com
Mailing address: VaporBarUS, San Antonio, TX, United States